help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa sync issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2019 10:21

‎01-08-2019 10:21

 My versa has been having troubles syncing with the app I'v undown loaded the app restart my versa and just reset everything it still won't sync.

Best Answer
0 Votes
2 REPLIES 2

‎01-08-2019 21:32

‎01-08-2019 21:32

May I ask what type of device are you having problems syncing through?

Is your Versa still connected to your account?

Best Answer
0 Votes

‎01-16-2019 22:47

In response to Rich_Laue

‎01-16-2019 22:47

It is still with my account, I found out it was my phone its a mota E. I just had to restart my phone because other things was starting not to work right on my phone.

Best Answer
0 Votes