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Versa sync problems - constant issue for months.

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‎04-23-2021 22:53 - edited ‎04-23-2021 22:54

‎04-23-2021 22:53 - edited ‎04-23-2021 22:54

My versa constantly won’t sync with the app. My wife has the same problem with hers. Constant trouble syncing with the app. Been happening for at least a month if not longer. Constantly have to disconnect it from Bluetooth and reconnect it. Or forget get it and rediscover it. This is a complete mess. I think Fitbit as a useful product and company has reached its lifespan. Going to breakdown and buy a stupid apple watch. 

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‎04-25-2021 06:51

‎04-25-2021 06:51

Hi @rs0001 

I hear you on the sync issues, but would like to ask you not to give up yet. Acquisition typically cause disruption, which is likely what is happening with the Fitbit integration to Google, but once the disruption has passed, we should see new innovation and perhaps features that have been on everyone's wish list. Hang in there... 

Marci | Bellevue, WA
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