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Versa syncing and battery draining issues

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‎11-11-2020 07:59 - last edited on ‎11-12-2020 06:28 by Fitbit Moderator

‎11-11-2020 07:59 - last edited on ‎11-12-2020 06:28 by Fitbit Moderator

Since the latest update, the only way to sync is to forget the device on bluetooth and repair. It also drains the battery within a day. Prior to the latest update, my battery lasted about three days. Not happy. 

 

Is anyone else experiencing these issues?

 

 

Moderator edit: updated subject for clarity

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‎11-12-2020 06:28

‎11-12-2020 06:28

Hi @HappyFitAdventr, it's great to see you in our Fitbit Community. I'm sorry to hear about the syncing and battery draining issues that your Fitbit Versa has experienced. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, try the tips included in this help page in order to improve the battery life of your Fitbit Versa.

 

Finally, monitor your watch and see if the issues get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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