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Versa syncing, battery draining and notifications issues

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‎09-04-2019 15:54 - last edited on ‎09-05-2019 05:03 by Fitbit Moderator

‎09-04-2019 15:54 - last edited on ‎09-05-2019 05:03 by Fitbit Moderator

I continue to have issues with syncing. Additionally, my battery drains super fast since the update.  I checked phone compatibility.  Im not getting notifications.  I usually live Fitbit, but I feel this one isn't as good as I expected.  Suggestions?

 

 

Moderator edit: updated subject for clarity

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‎09-05-2019 05:02

‎09-05-2019 05:02

@Angeh79 welcome to our Fitbit Community! I'm happy to assist you with your Versa since it won't sync, the battery drains fast and won't receive notifications.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, try the tips listed in this help page.

 

Finally, follow the workaround the steps described in this help article so the notifications issue can be fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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