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Versa syncing

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‎07-15-2019 00:00

‎07-15-2019 00:00

I  have had problems for months with my versa syncing to my phone 

to resolve the issues I have had to do various things such as turn off and in Bluetooth, rest  the watch, shut down and reopen the app, re download the app and reset 

However today when I have tried to reconnect the versa to my phone in cannot locate the watch curbing the set up stage - what can I do? 

Extremely   frustrated as I have spent more time created work arounds  with this watch then it actually working as it’s suppose too 

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4 REPLIES 4

‎07-15-2019 07:51

‎07-15-2019 07:51

I am also having an issue with syncing my Versa. It keeps saying "Tracker not Found" I have tried all of the fixes and nothing works. It says it synced at 530AM but won't sync now

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‎07-15-2019 08:07

‎07-15-2019 08:07

I’m also having this problem. It’s driving me nuts 

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‎07-15-2019 12:13

‎07-15-2019 12:13

My Versa synced at 5:30 this morning and has refused to Snc since.  I have nothing but problems trying to get Bluetooth to connect my Versa an Android phone (I've restarted Versa, restarted my phone, followed all the forum recommendations, etc).  I never had these issues with my Charge HR.  Getting extremely frustrated with a device I want to use Smiley Sad

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‎07-15-2019 18:06

‎07-15-2019 18:06

Since moving to the new FitBit experience I've struggled with getting my Versa to sync. I'm tired of restating my phone and device multiple times a day. It's frustrating and a waste of serious time. Really wish I could roll back the app to the old format. Is there a fix coming for this?

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