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Versa touch screen won't respond

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‎05-30-2021 16:03 - last edited on ‎06-01-2021 07:05 by Fitbit Moderator

‎05-30-2021 16:03 - last edited on ‎06-01-2021 07:05 by Fitbit Moderator

My Versa touchscreen was slow to respond for last few days and has stopped responding. I have read other posts and did the factory reset and reinstalled my Versa. Unfortunately I still am unable to use the touchscreen. Where should I go from here? Any help appreciated.

 

Moderator Edit: Clarified subject

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‎06-01-2021 07:06 - edited ‎04-07-2024 06:36

‎06-01-2021 07:06 - edited ‎04-07-2024 06:36

Hi there, @KenBoz. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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