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Versa touch screen won't respond

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‎06-26-2021 09:01 - last edited on ‎06-26-2021 11:12 by Fitbit Moderator

‎06-26-2021 09:01 - last edited on ‎06-26-2021 11:12 by Fitbit Moderator

Hi. My versa does not always scroll down. It seems to have a mind of its own and only scrolls down when it wants to.

Any suggestions?

 

 

Moderator Edit: Clarified subject

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‎06-26-2021 11:13 - edited ‎04-25-2024 05:39

‎06-26-2021 11:13 - edited ‎04-25-2024 05:39

Hi there, @Padre4. Welcome to the Community Forums.

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎06-26-2021 12:04

In response to MarreFitbit

‎06-26-2021 12:04

Hi. My touch screen does work. It's just the down swipe to read
notifications that does not work all the time.

Thanks!
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