Versa tracking steps while I was sleeping

[PhilipCtZa]

Hi. This morning I woke up to find I had done 58.1 km and over 29,000 steps. [Normally 5 km gives me 8,000 steps) How can this glitch be fixed

sleep seems accurate

Moderator Edit: Clarified subject

[Guy_]

Sleep walking again!

Best to restart and see if it solves the problem

Shut down the watch

[ Swipe left,

click Settings,

at the bottom, About,

at the bottom, Shutdown]

wait a minute

Start the watch

[Hold a button till it vibrates or logo appears]

Wait for the clock to reappear.

[RicardoFitbit]

Hi @PhilipCtZa, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared on your post. To better assist you and further investigate, can you please let me know when was the first time you experienced this issue and how many times since then? Only steps/distance are being affected or other stats like floors and heart rate as well? In the meantime I receive your answers, please restart your device following the steps that were shared by @Guy_ and delete the stats that were erroneously tracked by your device following the steps that are specified on: How do I add, edit, or delete Fitbit data and activities?

Looking forward to your reply.

[PhilipCtZa]

Thank you... it was just once .. distance was 66 km lol. But my exercise timer worked and today waking stats were normal. Thanks very much for your reply.

Sent from my iPad