Versa turns off and vibrates randomly

[MarieeC]

I have tried resetting it multiple times but for some reason it randomly vibrates through out the day. It also turns off randomly and the battery isn’t low. I’ve had this only a few months 😞

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @MarieeC, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

Regarding the restarting and vibration issues that your Fitbit Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via email. I'm so glad to hear that a solution was provided and you are back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.