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Versa update

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‎10-03-2019 03:30

‎10-03-2019 03:30

So I decided to finally update my tracker which I feel I shouldn’t have done. I woke up and checked the app and now it’s missing things. I can’t find where I can change the background/face of the watch or where you can add music or edit the home page of the app??? I have an iPhone. Anyone have the same issues or now how to resolve this?? I should’ve left it alone.

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‎10-04-2019 06:54 - edited ‎04-01-2024 10:09

‎10-04-2019 06:54 - edited ‎04-01-2024 10:09

Hi @Mrsrickied, welcome to the Community Forums. I'm sorry to hear that the Versa update was not what you were expecting. I'll be glad to help you and explain to you what's changed. 

This release includes an update to the Fitbit OS. For more information, see What's changed in the latest Fitbit OS update?

Match your watch to your style by picking from a variety of clock faces. For more information, see How do I change the clock face on my Fitbit device?

About your music on Fitbit Versa, see How do I listen to music and podcasts on my Fitbit watch?

If you need to change anything on the Fitbit app, you can check the article: What's the new Fitbit app experience?

Let me know if you need further assistance, I'm always around. 

Maria | Community Moderator, Fitbit


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