Versa watch not syncing

[Limpet98]

Time and sync

Have been here recently! Some how found a # to call . Went through several ways I had tried already . Nothing worked . He gave up and so did I . The next day it fixed itself . 
Now again it’s crazy 6 minutes off has returned. 2 weeks I’ve been playing with all YouTube and google has suggested. Nothing! 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hello @Limpet98, welcome to the Fitbit Community forums, I'll be glad to help you with this. 

I'm sorry to see that you've been having trouble with the Versa watch that is not syncing. 

As you have already mentioned, it seems that you had already contacted the Customer Support team about this. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about the outcome. 

[Limpet98]

Thank you so much !


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[DavideFitbit]

No problem @Limpet98! 

Have a nice day, let me know if you have further questions.