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Versa watch stops working

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‎01-23-2020 20:43

‎01-23-2020 20:43

Versa stopped working. It seems to be a common problem in this watch.

For no apparent reason the device stops working, the only answer they give me is to buy a new one because my warranty is from December 2018- December 2019 and stop working the first days of January 2020. It is not advisable to buy these products that casually stop working when your warranty ends.

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‎01-24-2020 10:45

‎01-24-2020 10:45

Welcome to the Fitbit Community, @Andreaca.84.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa stopped working. Thank you for your efforts to resolve this and contacting our Support team. I am sure they tried to help you in the best possible manner, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I understand how you are feeling and appreciate your feedback since this helps us to keep improving.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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