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Versa water damage

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‎02-23-2020 13:49 - last edited on ‎02-24-2020 11:47 by

‎02-23-2020 13:49 - last edited on ‎02-24-2020 11:47 by

I have never had this issue before, but this morning after I took it into the shower last night, it was dead. This was unexpected because I had just charged it the day before. However when I got to work it was back on with 20%, time off by 10 minutes, and the screen is glitching like I'm touching it. It also has the brightness dulled. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎02-24-2020 11:46

‎02-24-2020 11:46

Welcome to the Fitbit Community, @RebecalynB. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa after you took a shower with it. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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