Versa went black

[Rmgheno]

Fitbit. Watch went black. Second time today. 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Rmgheno.

I appreciate your participation in the Forums and sharing that your Fitbit Versa went black for the second time. I am glad to assist you with that. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions. 

[Rmgheno]

Hi
Yes, they did help me but it went black again several hours after they helped me.

Sent from my iPhone

[LiliyaFitbit]

Hi @Rmgheno, thank you for your reply. 

I am sorry to hear the issue persists. Thank you for providing the additional details. Since you've been in touch with our Support team regarding this issue, I've sent the information to them so they can follow up and assist you accordingly. Please keep an eye on your inbox. 

I'll be around if you need further assistance.