06-30-2019
15:54
- last edited on
12-20-2021
15:40
by
DavideFitbit
06-30-2019
15:54
- last edited on
12-20-2021
15:40
by
DavideFitbit
My Fitbit used to sync up just fine. But it will no longer sync up. I have tried to manually sync it, update the Fitbit, update my iPhone 8, but I cannot seem to get it to sync anymore. Any suggestions?
Moderator edit: subject updated for clarity
06-30-2019 16:59 - edited 06-30-2019 17:02
06-30-2019 16:59 - edited 06-30-2019 17:02
Same thing with me. Every time I try to sync it it just keeps on spinning and, eventually, Versa resets itself. I've logged out of the app and back in. Same issue. The app syncs fine with Aria.
06-30-2019 19:51
06-30-2019 19:51
My Versa's last sync was June 26. I have followed all the troubleshooting suggestions and even reinstalled the app on my iphone, but it will still not sync.
07-02-2019 08:30
07-02-2019 08:30
Last ditch effort suggested by my teenager: try syncing while connected to charger. It worked! I had the watch charging and then opened the app and got it to sync.It has been working correctly since then.
07-02-2019 20:05 - edited 07-02-2019 20:18
07-02-2019 20:05 - edited 07-02-2019 20:18
Thanks. That didn't work for me, though. It just keeps trying to sync and it gets stuck halfway. I deleted Versa from my Fitibt app and readded it and so far it's good.