Versa will not get notifications

[MikeMedic]

I have my Versa that was a replacement for my first one that died.  I got it all set up, but it does not receive the notifications, or my calendar like my old one did.  It sync's with my phone or computer. Indicates when I get a call. Is set to indicate when I receive notifications, but nothing shows up.  Any Ideas?  I have tried everything I can think of, and followed all directions on line.  BTW, my phone is a Samsung, Galaxy 7, Android.

Android 8.0 version

Fitbit 32.33.1.30 Version

Thanks!

Moderator edit: format

[JuanJoFitbit]

@MikeMedic it's great to see you in our Fitbit Community! I'm happy to assist you with you with your Fitbit Versa since it's not getting notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

In order to avoid providing the same information on my end, please let me know what troubleshooting steps you have tried.

In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome! 😀

[laineybug24]

I have the same issue with the same phone.  Samsung galaxy s7 and Versa lite.  I was getting text, call, and email notifications for a few days but never got notifications from the other apps I'd set up (hangouts, Facebook messenger, or calendar).  The email notifications were too much so I turned those off.   I don't know for sure if that's when the other things stopped working (I'm currently only receiving calls) but it was around that same time.  It was also around the time of the latest update.   I've read and checked all the things in the help article.  I've made sure nothing is set to do not disturb or sleep, I've checked to make sure fitbit is okay to run in the background, I've turned everything off and on again. I've even tried moving Fitbit back onto my phone from my SD card.  I don't know what else to try.  

[JuanJoFitbit]

@laineybug24, thank you for joining us in this thread. Thank you also for trying the recommended troubleshooting steps before contacting our forums.

Our team is aware of this issue and expect to have a solution released soon. We really appreciate your patience and time with this. Once a solution is available, we'll make sure to post it in the forums.

I'll be around if any question arises.

[MikeMedic]

@laineybug24 I am still dealing with the issues. Not that I am happy
another is having them, but it lets me know I am not alone with the
problems be they what they are. @ JuanJoFitbit, it is good to know that
Fitbit is aware of the problem and working on it. Maybe they will find a
resolution and fix for whatever the issue is.

MedicMike