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Versa will not sync with osi

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‎12-02-2019 15:37 - last edited on ‎12-03-2019 07:31 by Fitbit Moderator

‎12-02-2019 15:37 - last edited on ‎12-03-2019 07:31 by Fitbit Moderator

Versa will not sync since the last update.

 

 

Moderator edit: format

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3 REPLIES 3

‎12-02-2019 22:35

‎12-02-2019 22:35

What is OSI? 

Open Systems Interconnection? 

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‎12-03-2019 07:30

In response to Rich_Laue

‎12-03-2019 07:30

@AlvinT, welcome to our Fitbit Community. I'm happy to assist you with the syncing issues that your Versa is experiencing.

 

In order to avoid any confusion on our end, as @Rich_Laue asked, please let us know what is OSI. Did you mean iOS? If so, please try the troubleshooting steps that are listed in this help article in order to fix the syncing issue.

 

Keep us posted! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎12-03-2019 08:18

In response to JuanJoFitbit

‎12-03-2019 08:18

IOS had never crossed my mind, I could not find a phone model with OSI

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