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Versa will not sync

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‎11-06-2018 14:01

‎11-06-2018 14:01

My Versa has not synced since Saturday evening.  I have tried everything and it still will not sync.

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2 REPLIES 2

‎11-06-2018 18:09

‎11-06-2018 18:09

@Charonrg what phone model and operating system are you using? Which Fitbit OS and Fitbit mobile app version are you using? What steps have you tried so far? 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-06-2018 23:26

In response to Marrrmaduke

‎11-06-2018 23:26

I agree with @Marrrmaduke, when asking about a phone problem it is helpful to know what phone we are asking about?

Everything doesn't tell us much. 

For now I'll point to the Fitbit help doc. But I'm sure you have read it already.

Why won't my Fitbit device sync?

Try these troubleshooting steps if your device is not syncing
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