Versa will not sync

[Missglo]

For several reasons the Verda will not symbolize the correct date & time. It’s aggravating, I have several Fitbit but this will definitely be my last device from Fitbit 

Moderator edit: clarified subject.

[ManuFitbit · Accepted solution]

Hi @Missglo. Welcome to the community forums. 

Thank you for sharing the inquiry regarding your Versa. Sorry to know the inconvenience.

Please restart your Versa as described in this help article. This will refresh your tracker internally. After you've done this, sync your tracker and monitor it in order to see if the time doesn't go wrong again.

[Missglo]

Thanks for responding. My Versa finally synced. Excuse the typos. My phone changed spelling
Sent from my iPhone

[Doug579]

Hello. I also have a new Versa 4 that will not sync. I referred to the help article mentioned by ManuFitbit -- but it doesn't list the Versa among the other models referenced. How to reset a Versa?