Versa with Galaxy Note 8?

[4T1A1E]

Just wondering if anyone is successfully using the Versa with a Note 8 since it's not on the list of supported devices. 

TIA 

[SunsetRunner]

Yes, no problems here.

[TweetyBird74]

I have the note 8, no problems so far

[4T1A1E]

Yay!!! I'm so happy to hear that!! Getting my versa tomorrow 🙂 

[aplgarner]

I have a note 8 and I can't connect at all...any tips that might help me out? I can get as far as putting the code in the app and then it's not connecting.

[4T1A1E]

Hmmm I'm not sure. Mine connected but I'm not getting notifications 😞

[gracy65]

I get as far as installing the device,  then no go.

[TweetyBird74]

Make sure to connectit to your phone's bluetooth first, then proceed with setup, had to do this with my versa and my husband's charge 2. Make sure also that for the setup that your versais in the charging deck that it came with and that it's stated in it properly.

[TweetyBird74]

You have to turn on specific notifications on the app after setup for email, texts, etc...

[gracy65]

I did all that. No go.



Sent from my Verizon, Samsung Galaxy smartphone

[Jamaicangirl81]

i just got my versa today. 

i kept the versa in the charger while setting it up and kept the phone close. it worked with more or less no trouble at all... took about half hour. 

ooo... Connecting to wifi was maybe my only hiccup as it was scanning but wouldn't find any networks. Did you see that screen? think that comes after putting in the code... i hit the back button once where it asked me if i was sure i didn't want to set that up as the install would be faster

So i selected "no" and it searched again. The versa should show a wifi symbol on screen, then it continued and worked fine. 

[gracy65]

Will try this when I get home. But I never could get to where it ask for code. It just keeps flipping back to install a device screen.



Sent from my Verizon, Samsung Galaxy smartphone

[Jamaicangirl81]

you could also try restarting the versa

<<<Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.>>>

and maybe restarting the phone too... (just in case) before trying again... 

Good luck! I hope you get through with the install... the versa is a nice one for sure 

[gracy65]

I gave up.  Even fitbit customer service could not figure it out.

[KK714]

I just bought the Versa.  I can't get text messages on it.  Spent a 1/2 hour with tech support and they say it is a compatibility issue.

[gracy65]

Is your phone set to vibrate on text? That was my problem.



Sent from my Verizon, Samsung Galaxy smartphone

[KK714]

No it's not.


Sent from my Verizon, Samsung Galaxy smartphone

[Scooter12]

I had it set up once.  Then I had them delete my old account so I could start from scratch. (Hadn't been able to exercise due to health issues)  After that a no go.  Never could get it set up again.  I went through all the steps and configurations with Fitbit support.  I was on chat, I was online, I was emailing back and forth.

Then I was given the link that shows all compatible devices and the Note 8 is not on the list.  Needless to say I am so FRUSTRATED after all that time and having it pair once, that, that was the end result.  For the most part, the people were fairly good, but it seemed they talked down to you because they didn't think you were doing what you told them.  I followed every step and directions they all gave me.  I was on the phone for 3 hours maybe a tad less but probably more.  

I returned it today.  Until they test for Note 8's I'm not about to spend that kind of money for something that doesn't work.  But I can't understand why they wouldn't have tested a Note 8.  I see on the list tho they only tested like a Note 3?  I can't remember for sure.  But here is a link for you to check which phones have been tested.  For those of us with a Note 8  - does this make sense???

Which phones and tablets can I use with my Fitbit watch or tracker?

Congrats to those of you who succeeded.  Just wish I were one of you!  

[Scooter12]

Here's another link to type in your device if you want.

https://www.fitbit.com/devices

[Wess16]

I cannot get text messages either, I was told it is because my Samsung J7 is not supported on Versa.  What phone do you have?