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Versa won't change clock face

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‎05-02-2020 13:32 - last edited on ‎05-16-2020 07:23 by Fitbit Moderator

‎05-02-2020 13:32 - last edited on ‎05-16-2020 07:23 by Fitbit Moderator

On  Wednesday  i changed the clock face and to now it still switching and wont let me change it of cancel it , its so annoying  can anyone help.

 

 

Moderator edit: updated subject for clarity

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‎05-16-2020 07:22

‎05-16-2020 07:22

Hi @Vrobins, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'm sorry to hear about the issues that your Fitbit Versa is experiencing when trying to change the clock face. I totally understand how you feel about this.

 

I was able to get in touch with our Support team and was told that they sent you an email with some steps for you to try. If the issue persists, please reply to their email and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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