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Versa won't change clock face

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‎07-03-2020 08:09 - last edited on ‎07-03-2020 08:25 by Fitbit Moderator

‎07-03-2020 08:09 - last edited on ‎07-03-2020 08:25 by Fitbit Moderator

I am unable to change my watch because one is continuously downloading 

 

Moderator Edit: Clarified subject

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‎07-03-2020 08:26 - edited ‎10-12-2023 02:55

‎07-03-2020 08:26 - edited ‎10-12-2023 02:55

Hi there @Aliful, welcome to the Community Forums. I will be glad to help you to solve the inconvenience you're having when trying to change the clock face on your Versa. Thanks for the details provided in your post. 

If you haven't done so yet, please try these steps:

  1. Make sure Fitbit app  and Versa Lite version are up-to-date.
  2. Restart your Versa Lite 
  3. Switch to another clock than the one you want to switch to using the clocks app, as well as in the gallery choose the same clock face. Once syncs complete, it should get past the switching state.
  4. Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
  5. Restart Bluetooth
  6. Trigger a regular sync.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-03-2020 08:26 - edited ‎10-12-2023 02:55

‎07-03-2020 08:26 - edited ‎10-12-2023 02:55

Hi there @Aliful, welcome to the Community Forums. I will be glad to help you to solve the inconvenience you're having when trying to change the clock face on your Versa. Thanks for the details provided in your post. 

If you haven't done so yet, please try these steps:

  1. Make sure Fitbit app  and Versa Lite version are up-to-date.
  2. Restart your Versa Lite 
  3. Switch to another clock than the one you want to switch to using the clocks app, as well as in the gallery choose the same clock face. Once syncs complete, it should get past the switching state.
  4. Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
  5. Restart Bluetooth
  6. Trigger a regular sync.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes