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Versa won't change time zone

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‎06-10-2019 21:44 - last edited on ‎06-11-2019 07:30 by Fitbit Moderator

‎06-10-2019 21:44 - last edited on ‎06-11-2019 07:30 by Fitbit Moderator

I am on vacation and my phone won’t switch from central time to mountain time 2 hr difference!

 

 

Moderator edit: updated subject for clarity

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‎06-11-2019 07:29

‎06-11-2019 07:29

@NancyVH welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the time zone won't change. By the way, hope you are enjoying your vacation.

 

In order to fix the time zone issue, please restart your Versa as described in this help article. This will refresh your watch internally. After this, go to your profile settings and make sure that the time zone is correct. Finally, save the changes, sync your Versa and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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