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Versa won't charge properly

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‎01-11-2022 14:50 - last edited on ‎01-14-2022 06:01 by Fitbit Moderator

‎01-11-2022 14:50 - last edited on ‎01-14-2022 06:01 by Fitbit Moderator

My versa is not charging, but it says it is. I had it on the charger for hours, the whole while it showing the charge symbol, and the battery drainer to dead. 

now it won’t turn on and I can’t do anything. Help?

 

 

Moderator Edit: Clarified subject

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‎01-14-2022 06:05 - edited ‎09-02-2023 07:12

‎01-14-2022 06:05 - edited ‎09-02-2023 07:12

Hi there, @Dburton44. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. 

If you haven't done so yet, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-14-2022 06:05 - edited ‎09-02-2023 07:12

‎01-14-2022 06:05 - edited ‎09-02-2023 07:12

Hi there, @Dburton44. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. 

If you haven't done so yet, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer