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Versa won't charge

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‎06-27-2021 06:11 - last edited on ‎06-27-2021 09:01 by Fitbit Moderator

‎06-27-2021 06:11 - last edited on ‎06-27-2021 09:01 by Fitbit Moderator

My Fitbit versa 2 doesn’t appear to power up. I’ve checked the charging station and done the power up sequence by holding left and bottom right for 15secs. 
also tried holding all buttons  down for 3 mins. 

can anyone else give any suggestions on how to get my versa 2 to power up?

it’s out of warranty so really need help with getting this to work. Only had it a couple of years as well.

 

Andy  

 

Moderator Edit: Clarified subject

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‎06-27-2021 09:03 - edited ‎09-14-2023 03:53

‎06-27-2021 09:03 - edited ‎09-14-2023 03:53

Hi there, @Frenchy355. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand how you must be feeling. 

If you haven't done so yet, please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-27-2021 09:03 - edited ‎09-14-2023 03:53

‎06-27-2021 09:03 - edited ‎09-14-2023 03:53

Hi there, @Frenchy355. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand how you must be feeling. 

If you haven't done so yet, please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer