Versa won’t charge

[Snyder76]

My Versa is completely dead and after being on the charger for days, its still not charging.  I checked to be sure the charger was plugged in.  Not sure what to try next???

[JuanJoFitbit]

Hi @Snyder76, welcome to our Fitbit Community. I'd like to follow up and help you with your Fitbit Versa since it won't take a charge even though you made sure that it was plugged on the charger properly.

I would like to know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

Keep me posted on the outcome.

[Snyder76]

Thanks for the help!

[71trapper]

I am having the same problem. My wife gave me mine on 11-29-2019 for my birthday.  I put it on the charger last week, a full year later, and it will not charge at all. Completely dead now. What can I do. No green light flashing, no vibration. Nothing 

[Snyder76]

I’m back to not charging again.  And now it does not vibrate when placed in the charger.  It’s been at 0% and on the charger for over 48 hours.