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Versa won't charge

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‎12-11-2020 02:49 - last edited on ‎12-11-2020 12:44 by Fitbit Moderator

‎12-11-2020 02:49 - last edited on ‎12-11-2020 12:44 by Fitbit Moderator

Battery needed charging. Plugged it in and did not charge. Tried different outlet and a hew charger but still not working. 

 

 

Moderator Edit: Clarified subject

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‎12-11-2020 12:46

‎12-11-2020 12:46

Hi there @ocbbmom, welcome to the Community Forums. Thanks for troubleshooting this situation prior to posting here.

 

Please try the steps provided in this help article Why ins't my Fitbit device's battery charging? 

 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-11-2020 12:46

‎12-11-2020 12:46

Hi there @ocbbmom, welcome to the Community Forums. Thanks for troubleshooting this situation prior to posting here.

 

Please try the steps provided in this help article Why ins't my Fitbit device's battery charging? 

 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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