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Versa won't charge

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‎06-23-2021 14:44 - last edited on ‎06-25-2021 06:18 by Fitbit Moderator

‎06-23-2021 14:44 - last edited on ‎06-25-2021 06:18 by Fitbit Moderator

Phone has been charging all day and still 0% charged.  

 

Any ideas?

 

 

Moderator Edit: Clarified subject

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‎06-24-2021 11:43

‎06-24-2021 11:43

Check the 4 pins on your charger, that they are all equally prominent. Its a known issue that some chargers are faulty.

 

If its faulty get a replacement. Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎06-24-2021 15:50

In response to Guy_

‎06-24-2021 15:50

Thank you Guy.. replacement is on its way..

Kind regards



Lester Emmanuel
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