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Versa won't let me change passcode

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‎12-25-2018 13:28 - last edited on ‎11-14-2021 16:52 by Fitbit Moderator

‎12-25-2018 13:28 - last edited on ‎11-14-2021 16:52 by Fitbit Moderator

Set up versa yesterday. Today asking me to unlick

on iPhone. Won’t let me change passcode. So frustrated deleted device. Trying to reinstall

but can’t access versa to get required code. Help 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-26-2018 08:11

‎12-26-2018 08:11

@Celia63 Welcome! Thanks for being part of our Community! Sorry to hear about your locked Versa. Try these suggestions from our help site to unlock your Versa.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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