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Versa won't load any clock face

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‎08-04-2020 14:29 - last edited on ‎08-05-2020 04:22 by Fitbit Moderator

‎08-04-2020 14:29 - last edited on ‎08-05-2020 04:22 by Fitbit Moderator

I've had my versa over a year and I've never been able to change the clock face.I keep both devices next to each other and mu Bluetooth is on. My phone just keeps buffering an nothing happens.

 

 

Moderator edit: updated subject for clarity

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‎08-05-2020 04:21

‎08-05-2020 04:21

Hi @Phoenix1108, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it won't load any clock face you select. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please restart your Versa as described in this help article. After this, make sure that you are following the steps that are included in this help page when trying to change the clock face.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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