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Versa won't provide sleep data

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‎05-21-2020 11:18 - last edited on ‎07-02-2020 04:27 by Fitbit Moderator

‎05-21-2020 11:18 - last edited on ‎07-02-2020 04:27 by Fitbit Moderator

Last night, my. Versa light want give me sleeping information any more.what went wrong? Please inform me.

 

Kind regards,

 

 

Moderator edit: updated subject for clarity

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‎07-02-2020 04:26

‎07-02-2020 04:26

Hi @Claeskens, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa Lite since it won't provide sleep information.

 

Please restart your Versa Lite as described in this help article. Also, I'd like to share this help page, which explains how your Fitbit device tracks your sleep.

 

Finally, monitor your watch and see if it provides and syncs sleep information.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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