Versa won't receive notifications

[Uschin]

My notifications, texts , messages , phone don’t show anymore on my Versa. Why? I checked all my settings and they seam ok.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Uschin Welcome to our Fitbit Community. Regarding the notifications issue that your Versa has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your watch during the next 24 hours and see if it receives notifications properly.

Hope this helps.

[TD1240]

Same issue. Cant seem to get my notifications back. I will be interested to see what solutions there are. 

[Uschin]

It’s fixed now. Deleted Fitbit app from my iPhone , then reinstalled the App. It’s been working fine now.

Sent from my iPad

[Pea52]

did you have to set up your device again and didn't you loose all your history and data?

[Uschin]

No I didn’t loose any data. After adding the Fitbit app again everything was as it was before .

Sent from my iPad

[JuanJoFitbit]

@Uschin That's great news! I'm glad to hear that your Versa is receiving notifications properly now. Thank you for posting the update here.

@TD1240, @Pea52 Thank you for joining us in this thread guys. If your Versa watches are still unable to receive notifications, please try the troubleshooting steps that I shared in my previous post and let us know if the issue gets fixed.

See you guys around.