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Versa won't receive text messages

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‎11-22-2019 07:08 - last edited on ‎11-23-2019 08:43 by Fitbit Moderator

‎11-22-2019 07:08 - last edited on ‎11-23-2019 08:43 by Fitbit Moderator

I can’t get text message on Versa 2.

 

 

Moderator edit: updated subject for clarity

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‎11-22-2019 08:29

‎11-22-2019 08:29

Are you using an Apple phone with the latest update?

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‎11-23-2019 08:42

In response to SunsetRunner

‎11-23-2019 08:42

@Exercisetoday, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving text notifications.

 

In addition to the information that @SunsetRunner requested, I'd like you to try the troubleshooting steps that are listed in this help article in the meantime.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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