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Versa won't respond to anything

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‎08-31-2020 16:17 - last edited on ‎09-01-2020 07:43 by Fitbit Moderator

‎08-31-2020 16:17 - last edited on ‎09-01-2020 07:43 by Fitbit Moderator

My fitbit versa stop working.  It won't turn on or anything. 

 

Moderator Edit: Clarified subject and formatting

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‎09-01-2020 07:46 - edited ‎06-21-2024 05:52

‎09-01-2020 07:46 - edited ‎06-21-2024 05:52

Hi there @Jen34, it's nice to see you around the Community Forums. Thanks for the details provided in your post about your Versa's recent behavior. 

I've seen that our Social Media Team has already created a support case on your behalf so our Customer Support can continue assisting with this situation. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you as soon as possible since our support options are limited and wait times are longer than usual.

We hope your issue is solved soon.

Maria | Community Moderator, Fitbit


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