07-29-2019
12:21
- last edited on
07-30-2019
08:53
by
JuanJoFitbit
07-29-2019
12:21
- last edited on
07-30-2019
08:53
by
JuanJoFitbit
Went on vacation and my versa changed time in a different zone. Now that I am home I can't get my clock to register the correct time.
Moderator edit: updated subject for clarity
07-30-2019 08:51
07-30-2019 08:51
@Diane54 it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not showing the correct time after you got back from vacation.
Please make sure that the device you sync your watch with has the correct time. If the time is correct, restart your Versa as described in this help article. This will refresh your watch internally. After this, make sure that your profile settings have the correct time zone. Finally, sync your Versa and see if the time shows correctly.
Keep me posted on the outcome!
07-30-2019 08:54
07-30-2019 08:54
07-31-2019 09:26
07-31-2019 09:26
@Diane54 thank you for getting back! I'm so glad to hear that the issue has been resolved. Thank you for posting the update here.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often!