06-08-2020 18:05
06-08-2020 18:05
My versa won't stay charged. I rebooted and cleared out all apps and different clock faces and its back to the orginal settings and it still only stays charged for a max of 6 hours. What else can I do to try to keep it charged? Is there a wareanty on these things?
06-21-2020
19:03
- last edited on
09-14-2024
11:17
by
MarreFitbit
06-21-2020
19:03
- last edited on
09-14-2024
11:17
by
MarreFitbit
Welcome to the Fitbit Community, @NicoleJesina.
I am sorry to hear the battery on your Fitbit Versa is draining faster than expected. I am here to help you. Thanks for trying to resolve this, you can confirm the complete tips for preventing battery drain here. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.
You can take a look at this page for more information about the warranty policy.
Let me know if you have any questions.
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