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Versa won't switch on

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‎02-27-2020 03:40 - last edited on ‎03-02-2020 13:36 by

‎02-27-2020 03:40 - last edited on ‎03-02-2020 13:36 by

I've had my Versa on for hours and hours after the battery died...it hasn't switched on, indicated that it's charging or switched on with holding back & bottom together? 

I'm super upset about this and would really appreciate some help regarding this...is there somewhere I could take it? Can it be fixed? 

Thanks, Surie

 

 

Moderator edit: subject for clarity

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‎03-02-2020 13:35

‎03-02-2020 13:35

Welcome to the Fitbit Community, @Quick_Question9. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa not turning on. Thank you for your efforts to resolve this. While we don't have any physical repair centers, I totally understand how you are feeling and I am here to help you. I recommend following our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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