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Versa won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2021 17:14 - last edited on ‎11-23-2021 11:42 by Fitbit Moderator

‎11-22-2021 17:14 - last edited on ‎11-23-2021 11:42 by Fitbit Moderator

My versa has not synced since this morning. Nothing I do works. What is going on? HELP

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎11-22-2021 19:03 - edited ‎11-22-2021 19:03

‎11-22-2021 19:03 - edited ‎11-22-2021 19:03

Hi @RoseOOPS  check out the tips in this help article - click to go there

Stepping in the U.S.A. since September 2013. Android 14

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‎11-22-2021 20:52

In response to Odyssey13

‎11-22-2021 20:52

Still does not work

 

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‎11-23-2021 06:31

In response to RoseOOPS

‎11-23-2021 06:31

You can always get with customer support, but if you went through the steps in that article, that's what they will first ask you to do. Your phone compatible?

Stepping in the U.S.A. since September 2013. Android 14

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‎11-23-2021 07:02

In response to Odyssey13

‎11-23-2021 07:02

After 2 calls to customer support it is finally working. Thank you.

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‎11-23-2021 08:21

In response to RoseOOPS

‎11-23-2021 08:21

Wonderful news @RoseOOPS ! Thanks for letting us know.

Stepping in the U.S.A. since September 2013. Android 14

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