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Versa won't sync

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‎05-25-2019 20:26 - last edited on ‎05-26-2019 10:11 by Moderator Alum

‎05-25-2019 20:26 - last edited on ‎05-26-2019 10:11 by Moderator Alum

Will not sync.

 

 

Moderator edit: subject for clarity

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‎05-25-2019 20:48

‎05-25-2019 20:48

@BethBlose What's your phone model and OS? Which version of the Fitbit mobile app you're running? Has it ever synced properly? Are you able to receive notifications?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-26-2019 10:12 - last edited on ‎10-14-2025 13:14 by Fitbit Moderator

‎05-26-2019 10:12 - last edited on ‎10-14-2025 13:14 by Fitbit Moderator

Welcome to the Community @BethBlose and @Marrrmaduke thanks for the input.

If your Versa isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know the outcome. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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