help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2019 20:26 - last edited on ‎05-26-2019 10:11 by Moderator Alum

‎05-25-2019 20:26 - last edited on ‎05-26-2019 10:11 by Moderator Alum

Will not sync.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-25-2019 20:48

‎05-25-2019 20:48

@BethBlose What's your phone model and OS? Which version of the Fitbit mobile app you're running? Has it ever synced properly? Are you able to receive notifications?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎05-26-2019 10:12

‎05-26-2019 10:12

Welcome to the Community @BethBlose and @Marrrmaduke thanks for the input.

 

If your Versa isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes