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Versa won't turn on or charge

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‎09-10-2021 04:19 - last edited on ‎09-10-2021 04:33 by Fitbit Moderator

‎09-10-2021 04:19 - last edited on ‎09-10-2021 04:33 by Fitbit Moderator

My Fitbit versa wont turn on. It doesn't show anything. I have tried resetting it, charging it, cleaning the charging port and different chargers but it still continues to not turn on. I am unsure of what to do with it now

 

Moderator Edit: Clarified subject

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‎09-10-2021 04:35 - edited ‎08-28-2023 09:07

‎09-10-2021 04:35 - edited ‎08-28-2023 09:07

Hi there, @KatieBull. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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