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Versa won’t turn on

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‎07-04-2019 22:31

‎07-04-2019 22:31

Today my battery went down to 12%. I charged for about 20 minutes and it was back to 50%. I wore it and it turned off on me within 10 minutes. Screen is blank and when I put it in charger nothing shows up. Already tried the three botton push for 15 seconds. No response. Please help

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‎07-05-2019 11:00

‎07-05-2019 11:00

A warm welcome to the Community @Daverob52.

 

Thanks for troubleshooting this display issue before contacting us. If your Versa isn't turning on, I recommend verifying that you followed the instructions provided in the help article: How do I restart my Fitbit device? to restart it.

 

I hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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