help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-12-2019 15:37 - last edited on ‎02-22-2022 09:23 by Fitbit Moderator

‎08-12-2019 15:37 - last edited on ‎02-22-2022 09:23 by Fitbit Moderator

Tried to get assistance today and no one would help. Paid a lot of money and it won't turn on. Conveniently my warranty expired. I was expected to dish out more money on another watch.  Sadly, I just got the okay to start working out from my Dr. After having a baby and this happens. What a joke. Your watch wont last and neither will the warranty. Save your money and buy from another company. I promise you wont be sorry.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
5 REPLIES 5

‎08-12-2019 16:40

‎08-12-2019 16:40

How long had you had it?  I thought the warranty lasted 2 years.  When Fitbits go bad, it's usually well within the warranty period.   

And believe me, I've had plenty of them go bad!  But I've always been able to get a replacement.

Best Answer
0 Votes

‎08-12-2019 19:37

In response to SteveCoatney

‎08-12-2019 19:37

I guess it's only a year warranty.  I bought it right when it came out, April 2018. So sad how much I miss it . 😩

Best Answer
0 Votes

‎05-14-2021 07:12

‎05-14-2021 07:12

Thank you for sharing your experience with us, even if it was a bad one. I'm sorry you had such a trouble.
Nowadays it is difficult to find something not expensive and qualitative.

Best Answer
0 Votes

‎05-14-2021 08:17

In response to kurjeg

‎05-14-2021 08:17

Mine shut off and wouldn't come back on. Popped it in the charger and it came on and has been working since.

Best Answer
0 Votes

‎05-18-2021 04:23

In response to MarkMM

‎05-18-2021 04:23

You can try selling it. At least, you can get back some money if it doesn't work.

Best Answer