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Versa won't turn on

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My Versa watch was working fine yesterday and I left it to charge to full and once finished I took it off the charger and shut it down. Now it will not turn on despite hitting the buttons. The only way I can get it to turn on is to hold all 3 buttons and force restart it. I haven't used my versa for about a week but it charged normally and was able to update.

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @bbybokchoi.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa won't turn on. Thank you for your efforts and the additional details. I understand that your watch turns on when you restart it, but then it turns off? I recommend following the complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

If the issue persists, try switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device? 

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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