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Versa won't turn on

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‎04-01-2020 19:53 - last edited on ‎04-18-2020 07:17 by Fitbit Moderator

‎04-01-2020 19:53 - last edited on ‎04-18-2020 07:17 by Fitbit Moderator

I shut down my versa because it had an incorrect time and the sync didn’t fix it. I hit shutdown and now it will not turn back on.

 

 

Moderator edit: format

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‎04-18-2020 07:16

‎04-18-2020 07:16

Hi @kkbate, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Fitbit Versa since it won't turn on. I'd like to know if your Fitbit Versa vibrates when you put it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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