Versa won't turn on

[Sdashu]

I got my Versa in January 2019 and had to get a replacement device 5 months later due to it suddenly dying. Now after barley a year with this replacement, my Versa has died again without warning. Because my warranty is over, I was unable to get a new replacement. I’m frustrated as to why I’ve had two of these in less than a year in a half and Fitbit can do nothing for me but give me a small discount on a new product (which I won’t be getting because why would I spent money on something that lasts less than a year). Just wanted others to know my experience with the device and give a review as to why I will not be purchasing any more Fitbit devices again!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Sdashu, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'm sorry to hear that your Fitbit Versa won't turn on. I'm also sorry to hear that it's no longer under warranty. The warranty period is good for 365 days, starting from the date of the first setup of the original Fitbit device.

I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.