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Versa won't turn on

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‎05-25-2020 17:11 - last edited on ‎07-01-2020 04:24 by Fitbit Moderator

‎05-25-2020 17:11 - last edited on ‎07-01-2020 04:24 by Fitbit Moderator

So I was setting up my pool and now my watch is scrambled I just hit a year in February this is so frustrating I use mine all the time so I'm trying rice to see if this will help but I'm confused because I shower with it too and it's fine.

 

 

Moderator edit: updated subject for clarity

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‎07-01-2020 04:23

‎07-01-2020 04:23

Hi @Boxingmom12, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it became unresponsive. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like to know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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