Versa won't turn on

[Taralea1]

Hi all,  I'm having trouble with my fitbit versa. I turned it off about 2 weeks ago and turned it back on that morning, the time on the fitbit was messed up and it still is. Today I pressed factory reset and now it won't turn back on,  I've pressed and held in all the buttons at all different times and it still won't turn on. Please help!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Taralea1, welcome to our Fitbit Community. I'd like to follow up and help you with your Fitbit Versa since it's not turning on. By the way, thank you for troubleshooting this issue before contacting our forums.

I would like to know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, charge your watch for the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.