Versa won’t turn on

[Gabby1982]

I had to turn my Versa off to try and get it to default back to the correct time after returning from a trip to a different time zone this weekend. Now I can’t get it to turn back on. It is fully charged and I tried the back and lower side button and all three buttons at once and still nothing. It’s a little over a year since I bought it. Any help would be appreciated! Thank you!

[JuanJoFitbit]

Hi @Gabby1982, welcome to our Fitbit Community! Regarding the screen and charging issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.