10-25-2020
09:49
- last edited on
10-25-2020
20:15
by
RicardoFitbit
10-25-2020
09:49
- last edited on
10-25-2020
20:15
by
RicardoFitbit
Can anyone help?!
my versa was constantly flashing on the other day & battery died. Has been charged but now wont come on! I’ve tried all the troubleshooting tips but still wont come on!
has it died for good? It is 2yrs old
Moderator Edit: Clarified subject
10-25-2020 20:15
10-25-2020 20:15
Hi @Sivsi, welcome to the Community Forums!
Thanks for your post and for trying some troubleshooting steps before posting over here. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation
Looking forward to your reply.
10-25-2020 23:37
10-25-2020 23:37
Hi, my versa has the same issue. It was working fine and suddenly the face was flashing and turned dark. Now, It is totally dead. The sensor is not flashing either. Had tried to reset per instruction, but has no response at all. Put it on charger, no response. Is there any other way to reactivate it? Thanks for your help.
10-26-2020 02:09
10-26-2020 02:09
10-26-2020 02:59
10-26-2020 02:59
Mine just did the same thing. Yesterday it was flashing on and off by itself, then tonight it just went dead. No lights at all. No heart rate sensors, no response to anything.