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Versa won't turn on

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‎05-09-2021 07:35 - last edited on ‎05-11-2021 06:27 by Fitbit Moderator

‎05-09-2021 07:35 - last edited on ‎05-11-2021 06:27 by Fitbit Moderator

First problem with syncing

2nd problem with screen not reacting. 

Unpair the device and unable to find device again.

Tried turning on and off. Anable to find. 

Did factory reset from settings. Won't turn on again even on charger. 

 

 

Moderator Edit: Clarified subject

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‎05-09-2021 10:26

‎05-09-2021 10:26

Due to a flaw in the factory reset the watch may be dead.

Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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